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Terms and Conditions

Home Terms and Conditions

Terms & Conditions

Terms & Conditions

  1. By accessing the Basta Platform, you agree to receive communication on WhatsApp, push notifications, SMS, Email, Customer Support Calls, Apps, and websites.
  2. Basta Platform may contain hyperlinks to other third-party websites. These links are provided for your convenience to
  3. provide further information and ease of the process. We are not responsible and assume no responsibility for the
  4. contents of such other third-party websites, or for any potential damage arising out of or in connection with the use of any such link.
  5. The existence of a link between the Basta Platform and any other third-party website/application is not and shall not be understood to be an endorsement by us of any material, substance, information of the linked third party
  6. website/application, and such link shall not imply nor create any relationship nor endorsement between us and the owner or proprietor of such third party website/application.
  7. You may not create a link to Basta Platform from another third-party website or document without prior written consent from us
  8. You are advised to check the product descriptions, benefits and effects before placing an order. By placing an order for a product, you agree to be bound by the conditions of sale included in the product’s description.
  9. By accessing and using Basta Platforms you agree and confirm that you are accessing the Basta Platforms and availing the products and services at your own risk and are using your prudent and best judgment before entering into any transaction through Basta Platforms. We do not accept any liability on our own or on behalf of any third parties for any errors or omissions.
  10. You further agree and confirm that the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  11. If any provision of this Agreement is held to be invalid, illegal or unenforceable, such provision will be struck from the
  12. Contract and the remaining provisions shall remain in full force and effect.​

Privacy & Safety

  1. Secure server technology: We use secure server technology to protect your personal and financial information when you make a purchase. This includes encrypting your credit card & debit card information and using secure socket layer (SSL) technology to protect your data.
  2. Privacy policy: We have a comprehensive privacy policy in place to explain how we collect, use, and protect your personal information. This policy is available for you to review at any time on our website.
  3. Secure shopping cart: Our shopping cart is designed to protect your personal and financial information during the checkout process.
  4. Fraud protection: We have measures in place to protect against fraudulent activity on our website. If we suspect fraudulent activity, we may ask you to provide additional information to verify your identity.
  5. Customer support: If you have any concerns about the privacy or safety of your personal information, our customer support team is available to assist you.
  6. Even though all the safter requirements have been take care atmost, we are not liable for any external britch of your personal & financial data.

Customer Care

  1. Our goal is to provide the best possible shopping experience for all of our customers. If you have any questions or concerns about your order, please don’t hesitate to contact us.
  2. We offer multiple ways for customers to get in touch with us, including email, phone, and live chat. Our customer service team is available during regular business hours, and we will do our best to respond to all inquiries as quickly as possible.
  3. If you have a problem with an order, please contact us as soon as possible so we can resolve the issue. We will work with you to find a solution that is fair and satisfactory.
  4. We value your privacy and will never share your personal information with third parties without your consent.
  5. We are committed to ensuring the security of your personal and financial information. We use industry-standard encryption technologies to protect your data.
  6. If you have any suggestions or feedback on how we can improve our customer care policy, please let us know. We are always looking for ways to serve our customers better

Wholesale Inquiries

  1. All dairy product subscriptions must be paid in advance.
  2. Subscription orders will be automatically renewed on a monthly basis unless the customer cancels their subscription.
  3. Customers may cancel their subscription at any time by contacting customer service.
  4. If a customer misses a delivery, they will be responsible for contacting the company to schedule a re-delivery or pickup.
  5. If a customer requests a change to their subscription (e.g. different product, quantity, delivery frequency), the company will do its best to accommodate the request but cannot guarantee it will be fulfilled.
  6. If a customer is unhappy with the quality of the products received, they may contact customer service to request a replacement or refund.
  7. The company reserves the right to make changes to the products included in the subscription at any time.
  8. The company is not responsible for any damages or losses incurred during delivery.
  9. The company reserves the right to terminate a subscription if the customer breaches any of the terms and conditions of the subscription.